/2026
I'M MAKSYM
AI Automation Engineer
Building automation that saves time, simplifies operations, and helps businesses grow.
"Every manual click, copy-paste, and delayed response is a hidden cost. I design and integrate tailored AI solutions that connect your tools, automate end-to-end processes, and turn lost hours into saved revenue."
ElevenLabs
Sheets
Sheets
PostgreSQL
JavaScript
Gmail
zoho CRM
zoho CRM
Workspace
Workspace
Make
AssemblyAI
Python
Python
Forms
Forms
Notion
Telegram
Telegram
Slack
Drive
OpenAI
n8n
Docs
Docs
Automation doesn't fix broken processes. It scales them.
That's why every successful automation starts
with understanding your workflow.
Core Expertise & Tools
Analyze and automate business processes to reduce manual work and improve efficiency.
Business Process Automation
Build AI-powered workflows and intelligent agents for business operations.
AI Agents & Workflow Automation
Automate lead qualification, CRM synchronization, and customer workflows.
Lead Processing & CRM Automation
Extract, classify, and structure data from emails, documents, and forms.
AI Data Processing
Connect business tools, CRMs, and third-party services into unified workflows.
API Integrations
Analyze and automate business processes to reduce manual work and improve efficiency.
Business Process Automation
Build AI-powered workflows and intelligent agents for business operations.
AI Agents & Workflow Automation
Automate lead qualification, CRM synchronization, and customer workflows.
Lead Processing & CRM Automation
Extract, classify, and structure data from emails, documents, and forms.
AI Data Processing
Connect business tools, CRMs, and third-party services into unified workflows.
API Integrations
Business First
I start by understanding your processes, goals, and challenges before designing any automation.
Automation with Purpose
Every workflow is built to solve a real business problem, not simply to add more technology.
Built to Last
Simple, reliable, and scalable systems that your team can confidently rely on every day.
Business First
I start by understanding your processes, goals, and challenges before designing any automation.
Automation with Purpose
Every workflow is built to solve a real business problem, not simply to add more technology.
Built to Last
Simple, reliable, and scalable systems that your team can confidently rely on every day.
Business First
I start by understanding your processes, goals, and challenges before designing any automation.
Automation with Purpose
Every workflow is built to solve a real business problem, not simply to add more technology.
Built to Last
Simple, reliable, and scalable systems that your team can confidently rely on every day.
Real AI Automation Projects
A selection of automation systems designed to eliminate manual work, improve efficiency, and solve real business challenges.
Real AI Automation Projects
A selection of automation systems designed to eliminate manual work, improve efficiency, and solve real business challenges.
Ticket Routing
SLA Monitoring
AI Ticket Routing & SLA Management System
Industry: Support • SaaS • Help Desk • IT Services The project demonstrates an AI-powered customer support automation system that classifies incoming support requests, assigns priorities, routes tickets to the appropriate owner, and automatically monitors SLA compliance. The solution eliminates manual ticket triage and provides real-time notifications when service-level agreements are at risk.
Ticket Routing
SLA Monitoring
AI Ticket Routing & SLA Management System
Industry: Support • SaaS • Help Desk • IT Services The project demonstrates an AI-powered customer support automation system that classifies incoming support requests, assigns priorities, routes tickets to the appropriate owner, and automatically monitors SLA compliance. The solution eliminates manual ticket triage and provides real-time notifications when service-level agreements are at risk.
Ticket Routing
SLA Monitoring
AI Ticket Routing & SLA Management System
Industry: Support • SaaS • Help Desk • IT Services The project demonstrates an AI-powered customer support automation system that classifies incoming support requests, assigns priorities, routes tickets to the appropriate owner, and automatically monitors SLA compliance. The solution eliminates manual ticket triage and provides real-time notifications when service-level agreements are at risk.
Sales Automation
AI Reporting
AI Sales Ecosystem — Intelligent Lead Qualification, Conversation Analysis & Executive Reporting
Industry: Sales • CRM • Revenue Operations • B2B This project demonstrates a complete AI-powered sales ecosystem that automates the customer journey from the first conversation to executive reporting. The system is designed for B2B companies that receive inbound leads through a website or messenger and want to automate qualification, improve sales conversations, and provide management with real-time business insights. The solution consists of three interconnected workflows built in n8n and integrated with AI models, CRM, database storage and business reporting tools.
Sales Automation
AI Reporting
AI Sales Ecosystem — Intelligent Lead Qualification, Conversation Analysis & Executive Reporting
Industry: Sales • CRM • Revenue Operations • B2B This project demonstrates a complete AI-powered sales ecosystem that automates the customer journey from the first conversation to executive reporting. The system is designed for B2B companies that receive inbound leads through a website or messenger and want to automate qualification, improve sales conversations, and provide management with real-time business insights. The solution consists of three interconnected workflows built in n8n and integrated with AI models, CRM, database storage and business reporting tools.
Sales Automation
AI Reporting
AI Sales Ecosystem — Intelligent Lead Qualification, Conversation Analysis & Executive Reporting
Industry: Sales • CRM • Revenue Operations • B2B This project demonstrates a complete AI-powered sales ecosystem that automates the customer journey from the first conversation to executive reporting. The system is designed for B2B companies that receive inbound leads through a website or messenger and want to automate qualification, improve sales conversations, and provide management with real-time business insights. The solution consists of three interconnected workflows built in n8n and integrated with AI models, CRM, database storage and business reporting tools.
Lead Qualification
AI Workflows
AI-Powered Lead Qualification & CRM Automation
Industry: Marketing • Lead Generation • CRM • Sales A lead management automation system built for businesses running paid traffic campaigns and collecting customer inquiries through landing pages. The goal was to automate the entire lead intake and qualification process — from form submission to CRM synchronization and personalized email segmentation. The system integrates marketing, CRM, AI lead scoring, and email automation into a single workflow.
Lead Qualification
AI Workflows
AI-Powered Lead Qualification & CRM Automation
Industry: Marketing • Lead Generation • CRM • Sales A lead management automation system built for businesses running paid traffic campaigns and collecting customer inquiries through landing pages. The goal was to automate the entire lead intake and qualification process — from form submission to CRM synchronization and personalized email segmentation. The system integrates marketing, CRM, AI lead scoring, and email automation into a single workflow.
Lead Qualification
AI Workflows
AI-Powered Lead Qualification & CRM Automation
Industry: Marketing • Lead Generation • CRM • Sales A lead management automation system built for businesses running paid traffic campaigns and collecting customer inquiries through landing pages. The goal was to automate the entire lead intake and qualification process — from form submission to CRM synchronization and personalized email segmentation. The system integrates marketing, CRM, AI lead scoring, and email automation into a single workflow.
From Manual Work to Intelligent Automation
Every project starts with understanding your business processes. Together, we identify bottlenecks, design the right solution, and build automation that delivers measurable value.
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Discovery
Understand your business We identify repetitive tasks, bottlenecks, and opportunities where automation can create the biggest impact.
Process Design
Map the workflow I design a clear automation strategy, define integrations, AI logic, and expected business outcomes before development begins.
Build
Develop the system Your automation is built using the right combination of AI, APIs, and business tools, with regular progress updates.
Test & Launch
Validate and deploy Every workflow is tested, optimized, and deployed to ensure reliable performance in real business conditions.
Improve
Monitor and optimize After launch, I help refine the system, add new features, and adapt automations as your business grows.
Frequently Asked Questions
Everything you need to know about custom AI automation, project timelines, collaboration, and ongoing support.
What kinds of businesses do you work with?
How do I know if my business can be automated?
What tools and platforms do you work with?
How long does a typical project take?
Will I be able to manage the automation after delivery?
Can you improve or automate an existing workflow instead of building everything from scratch?
How much does a custom automation cost?
Frequently Asked Questions
Everything you need to know about custom AI automation, project timelines, collaboration, and ongoing support.
What kinds of businesses do you work with?
How do I know if my business can be automated?
What tools and platforms do you work with?
How long does a typical project take?
Will I be able to manage the automation after delivery?
Can you improve or automate an existing workflow instead of building everything from scratch?
How much does a custom automation cost?
Frequently Asked Questions
Everything you need to know about custom AI automation, project timelines, collaboration, and ongoing support.
What kinds of businesses do you work with?
How do I know if my business can be automated?
What tools and platforms do you work with?
How long does a typical project take?
Will I be able to manage the automation after delivery?
Can you improve or automate an existing workflow instead of building everything from scratch?
How much does a custom automation cost?